1. General Information

Welcome to Ava HOST SRL! Our Acceptable Usage Policy (AUP) outlines the terms and conditions governing the use of our hosting services. By using our services, you agree to abide by this policy. This AUP is designed to ensure fair and responsible usage of our services, promoting a safe and reliable online environment for all users.

2. Scope

This policy applies to all services provided by Ava HOST SRL, including but not limited to web hosting, virtual private servers (VPS), and related services.

3. Purpose

The purpose of this AUP is to outline the acceptable and unacceptable behaviors of users while utilizing our services. It is our goal to maintain the integrity, security, and quality of our network and infrastructure.

3.1. Prohibited Acts

Users of our services are strictly prohibited from engaging in any of the following activities:

– Spam ;

– DDoS / AMP scanning / IP Spoofing & IP-Header Modification;

– Hacking / Botnet / RATs / Ransomware;

– Fraud / Scam / Phishing / Carding anything related;

– TOR Exit Relays;

– Child Pornography, animal porn, models under the age of 18;

– Malware / Exploits / Viruses;

– Fraudulent sites, as well as redirects to such sites;

– Any activity that may lead to IP blacklisting (SpamHaus, StopForumSpam, SpamCop, Blocklist, anti-virus databases and any other blacklists).

3.2. Prohibited Acts in our VPS

In addition to the above, users of our Virtual Private Server (VPS) services must adhere to the following:

Unauthorized access or attempts to access the host node or other VPS instances.

Resource abuse that impacts the performance of other VPS instances or our network.

Installation or distribution of malicious software or scripts.

Running services that may cause network degradation, including but not limited to open proxies or email relays.

3.3. Web Hosting Shared Excessive Usage not Allowed

Shared web hosting users must refrain from excessive usage that adversely affects the overall stability and performance of our shared hosting environment. This includes but is not limited to excessive CPU, memory, or disk space usage.

4. Violations

Any violation of this AUP may result in suspension or termination of services, as determined by Ava HOST SRL. We may also report any illegal activities to the appropriate authorities.

5. Reservation of Rights

Ava HOST SRL reserves the right to modify or update this AUP at any time. It is the responsibility of users to review this policy periodically and remain in compliance.

6. Cease Service

Ava HOST SRL reserves the right to cease service or terminate, block, suspend any account found to be in violation of this AUP without prior notice. In such cases, no refunds will be provided. 

For questions or concerns regarding this Acceptable Usage Policy, please contact our support team at info@ava-host.com

Effective Date: 15.08.2023

Ava Host SRL